Privacy Policy

We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

Collection of Personal Information

We do not sell, share or trade customer’s personal information collected online with third parties.

Personal information collected online will only be disclosed within our corporate group and to third parties for the purposes for which it was collected, as authorised and consented by you. For example,

To deliver the products you have purchased from TURBOMAD.com by providing only the relevant information to the courier service company

To update you on the delivery of the product and for customer support purposes

To provide you with relevant product information

To process your orders and to provide you with the services and information offered through our website and which you request

Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes

Disclosure of Personal Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

(1) permitted or required by law; or,

(2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,

(3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Subscription to our marketing and promotional materials

In addition to the personal information outlined above, when you register an account with us, you shall be asked if you would like to subscribe to our marketing and or promotional materials from time to time. These marketing and or promotional materials may come from within our corporate group wholly or through affiliation with third parties. If you choose to so subscribe, you are deemed to have consented to us processing within our corporate group and or third parties your personal information for this purpose. You can always choose to unsubscribe from marketing information at any time by opting for the unsubscribe function within the electronic marketing material.

Changes to the Privacy Policy

We reserve the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.